Frequently asked questions
To ship a car can be confusing. We get it. That’s why we’ve put together a list of the most frequently asked questions about our car shipping service
Shipping Process
If you’re asking “how do I ship a car across the country?” you’ve come to the right place. We provide coast-to-coast vehicle shipping services with fully insured, door-to-door delivery. Simply request a quote, schedule your transport, and our logistics team will handle the rest from pickup to delivery.
Transit times vary based on distance, route, weather, and carrier availability. Most shipments are delivered within a few days to a week after pickup. On average:
- 0–500 miles: 1–2 days
- 500–1,500 miles: 2–4 days
- 1,500–2,500 miles: 4–7 days
- Cross-country: 7–10 days
We recommend scheduling 1–2 weeks in advance for the best pricing and carrier availability. However, we can often accommodate last-minute or expedited requests.
Yes. We coordinate pickup windows and delivery estimates based on your schedule and route availability.
Pricing & Payments
Pricing depends on the distance, type of transport (open or enclosed), vehicle size, and timing. We provide clear, upfront quotes with no hidden fees, so you know exactly what you expect before you book.
Your quote reflects current market carrier rates. Pricing is locked once your transport is officially scheduled and dispatched.
We accept major credit/debit cards, ACH, and certified funds depending on transport type.
Insurance & Protection
Yes. All carriers operate under active cargo insurance policies. Coverage amounts vary but are designed to protect your vehicle throughout transit.
Carrier insurance covers damage caused by the driver during transport. Pre-existing damage is documented on the Bill of Lading before pickup.
Absolutely. We recommend taking high-resolution photos from all angles prior to pickup for your records.
In the rare event of damage:
- Note it on the Bill of Lading at delivery
- Take photos immediately
- Contact our team
We’ll guide you through the claims process.
Vehicle Types & Services
Yes — we specialize in classic, luxury, and collector vehicle transport with white-glove handling.
We offer both:
- Open transport (most common, cost-effective)
- Enclosed transport (maximum protection for high-value vehicles)
Yes. We can arrange transport for inoperable vehicles with winch-equipped carriers (additional fees may apply).
Absolutely. Lifted trucks, long beds, and specialty builds can be accommodated with proper trailer selection.
Yes — motorcycles, exotics, antiques, and specialty vehicles are all eligible for transport.
Pickup & Delivery
Yes, whenever accessible. If your street cannot accommodate a large carrier, we’ll arrange a safe nearby meeting location.
You or an authorized representative must be present to release and receive the vehicle.
Yes. Once dispatched, you’ll receive the carrier’s contact details upon request.
Vehicle Preparation
- Wash the vehicle
- Remove personal items
- Disable alarms
- Leave ¼ tank of fuel
- Document existing damage
We recommend keeping vehicles empty. Limited items under 100 lbs may be allowed but are not insured.
Why choose National Transport Services
National Transport Services works directly with a network of fully-vetted, professional carriers. We personally manage the process and partner with trusted drivers-not random listings or unverified transporters.
